Comments and messages that do not adhere to the following rules of engagement may be removed, and users may be blocked.

• Be fair, truthful and accurate.
• Be respectful of others, including fellow users.
• Keep content clean (inappropriate content including anything of an illlegal, abusive, discriminatory or sexual nature will be removed).
• Protect your personal privacy and respect the privacy of others, including fellow users, City staff and Councillors.
• Do not post comments that are abusive, harassing or threaten others, including fellow users, City staff or Councillors.
• Do not post comments that are likely to offend others, particularly in reference to an individual’s race, age, gender, sexuality, political leaning, religion or disability.
• Do not use obscene or offensive language.
• Do no post repeated comments continuously.
• Do not post comments that don’t pertain to the subject of the relevant engagement.
• Do not promote anything that may constitute spam, such as commercial interests, solicitations, advertisements or endorsements of any non-governmental agency.
• Do not engage in deliberate ‘trolling’.
• Do not make comments that spread false information.

The City reserves the right to update these rules as required.

If you have complaints or feedback on the City’s community engagement practices or the Your Say site, contact our Engagement Advisor.

For more information, see the Moderation Policy.